Legal

Acceptance

By using Cogito Coach, you agree to these terms. If you don't agree, please don't use our service.

The Service

Cogito Coach is an AI-powered educational platform that helps students develop critical thinking through guided questioning. We provide coaching sessions, progress tracking, and reports for students, teachers, and parents.

User Accounts

• You must provide accurate registration information
• You're responsible for your account security
• Students in grades K-5 require teacher or parent supervision

Acceptable Use

Use the service for lawful, educational purposes only. Don't attempt to hack, disrupt, or misuse the platform.

Payment

Subscriptions are billed in advance. You may cancel anytime; cancellation takes effect at the end of your billing period.

Liability

The service is provided "as is." We're not liable for indirect damages. Our total liability is limited to what you paid us in the past 12 months.

What We Collect

• Account info: Name, email, school, grade level
• Usage data: Questions asked, session content, progress
• Technical data: Device info, IP address, browser type

How We Use It

• Provide and improve the coaching service
• Generate progress reports and analytics
• Communicate updates and support
• Ensure security and prevent abuse

Data Sharing

We don't sell your data. We share information only with:

• Service providers who help operate our platform
• Legal authorities when required by law
• Teachers/parents for students under their supervision

Children's Privacy (COPPA Compliance)

We fully comply with the Children's Online Privacy Protection Act (COPPA). For children under 13:

• What we collect: Name, grade level, questions asked, and session content
• What we don't collect: Photos, precise location, contact lists, or social media accounts
• Parental consent: Required before any child can use the service
• Parental access: Parents can review their child's data at any time
• Deletion rights: Parents can request deletion of all child data
• No advertising: We never use child data for behavioral advertising
• AI processing: Our AI provider (Anthropic) does not retain or train on child data

Student Data Privacy (FERPA Compliance)

We comply with the Family Educational Rights and Privacy Act (FERPA). For schools and districts:

• School official exception: We operate under the "school official" provision of FERPA
• Educational purpose only: Student data is used solely for educational services
• Data Processing Agreements: We provide DPAs upon request for schools and districts
• Access rights: Schools can access, review, and request correction of student records
• No unauthorized disclosure: We never share student data without proper authorization
• Breach notification: We notify schools within 72 hours of any data security incident

Data Retention

We retain student data only as long as necessary:

• Active accounts: Data retained while account is active
• Inactive accounts: Data deleted after 24 months of inactivity
• Upon request: Data deleted within 30 days of deletion request
• School contracts: Data handled per DPA terms upon contract end

Third-Party Services

We use the following service providers, all contractually bound to protect student data:

• Anthropic (Claude AI): AI processing - data not used for model training
• Amazon Web Services: Secure hosting and database (US-based servers)
• Amazon SES: Transactional emails only

Your Rights

You can access, correct, or delete your data. Contact us at support@cogitocoach.com.

Data Security

We use encryption, secure servers, and access controls to protect your information. No system is 100% secure, but we take reasonable measures.

What Are Cookies?

Cookies are small text files stored on your device that help websites function and remember your preferences.

Cookies We Use

• Essential: Required for login, security, and basic functionality
• Functional: Remember your preferences and settings
• Analytics: Help us understand how users interact with our service

Third-Party Cookies

We may use analytics services (like Google Analytics) that set their own cookies. These help us improve the service.

Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect functionality. Most browsers let you:

• See what cookies are stored
• Delete cookies individually or all at once
• Block cookies from specific or all sites